Frequently Asked Questions
Q1. How can I start an order?
Try to start with an E-mail asking for the price of your interested products.
Q2. Can I ask for a sample before placing an order?
Yes, samples are available if necessary. We also provide detailed pictures and documents as alternative solutions to save on postage.
Q3. Will small quantity orders be treated seriously?
Yes, absolutely. Every contact makes you a precious potential customer, regardless of order size. We look forward to growing together.
Q4. Can I pay a visit to the factory?
Yes, you are welcome to visit at any time. We can also assist with hotel bookings and airport pickups.
Q5. What are the payment terms?
Normally TT 30% deposit with 70% balance before loading. L/C, OA, and trade assurance are also acceptable.
Q6. How is quality control managed?
We have a professional QC team that tests products and packages before delivery. We guarantee 100% satisfaction and provide replacements or compensation if quality standards aren't met.