Frequently Asked Questions
How can I purchase your goods?
Please send us an inquiry with the item numbers and quantities you need. Providing detailed information helps us give you a direct quotation more efficiently.
What is the typical lead time for production?
Usually, production takes around 40-55 days depending on the order quantity. If materials are in stock, we may be able to provide the goods faster.
Can I request a sample before placing an order?
Yes, samples are available. Small items can often be provided free of charge, while larger furniture items require a sample fee. Courier freight is covered by the customer and can be credited back upon placing an order.
What are your accepted payment terms?
For mass production, a 30% T/T deposit is required before production, with the remaining 70% balance due upon receipt of the Bill of Lading. L/C and PayPal are also accepted.
Do you allow quality inspections before delivery?
Absolutely. You are welcome to inspect the goods yourself, or appoint a colleague or a third-party inspection company to verify the quality before shipment.
Do you provide OEM/ODM services?
Yes, we fully support OEM and ODM projects to meet your specific design and branding requirements.