?
Frequently Asked Questions
Is there a discount available for bulk orders?
Our initial quotation is a wholesale price. We provide the best price based on the order quantity, so please let us know your requirements when consulting.
Can you provide samples before placing a formal order?
Yes, we can provide samples for your reference. For regular products, sample fees may be refundable after a large order is confirmed.
Do you accept customized designs?
Yes, we can produce products according to specific customer requirements and execute customized designs.
How is the product assembled?
We provide detailed assembly instructions with every product to ensure a smooth setup process.
What is the standard lead time for production?
The typical lead time is 25-30 days after receiving the original letter of credit or a 30% deposit.
Can I track the production status of my order?
Yes. We send updates and photos at every stage of production so you can receive timely information on your order's progress.