Frequently Asked Questions
Are you a factory or a trading company?
We are a furniture manufacturer with 10 years of manufacturing experience in the furniture industry, specializing in modern smart furniture.
What kind of services do you offer?
We support OEM, ODM, Distribution, Drop Shipping, and Whole House Customization services to provide a one-stop furniture solution.
How is the quality controlled during production?
Our team follows every production process (material cutting, assembling, polishing, painting, upholstery, packing) and provides updated inspection reports, photos, and videos.
What are your payment terms?
30% deposit for standard products and 50% deposit for custom products. The balance is collected before shipment via TT, L/C, or other available methods.
What guarantee do you offer?
We offer a 1-year warranty on the product and a 10-year warranty on the wooden frame of the internal furniture structure.
How are the products packaged for shipping?
All items are professionally packaged with Carton, EPE, and Paper Corners to minimize the risk of damage during transit. Boxes are clearly labeled for easy receiving.